Saturday, July 13, 2013

T-Mobile's new JUMP! upgrade policy is leapfrogging the competition

T-Mobile

The 'UNcarrier' makes an interesting proposition that puts other carriers to shame and helps its bottom line at the same time

At an event in New York City this week, T-Mobile made its self-described “Boldest moves yet”. Along with new device announcements and touting its LTE network expansion, the biggest change the carrier announced Wednesday was a new device insurance and upgrade system it calls “JUMP!”. With this new system, T-Mobile is again taking straight aim at the other major carriers in the U.S. -- this time focusing on lengthy upgrade periods.

As we described when the service was announced, JUMP! (yes, all caps and with an exclamation point) builds on T-Mobile's existing PHP (Premium Handset Protection) insurance to also offer customers device upgrades twice per year. With JUMP!, customers can buy a handset on an installment plan and twice a year return the working device to T-Mobile, have all remaining payments on the device wiped out and buy a new device on an installment plan as if they were a new customer. The new JUMP! service is just $10 per month, only a couple dollars more than what it previously charged for PHP alone.

READ: T-Mobile announces 'JUMP!' upgrade plan

Together with its new Equipment Installment Program (EIP) and no-contract plans, JUMP! just let T-Mobile leapfrog the other major carriers in a big way. The magenta carrier is changing the way it takes on equipment upgrades, and it's another push in the right direction that this industry needs.

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Source: http://feedproxy.google.com/~r/androidcentral/~3/ROMST3hITUs/story01.htm

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